Frequently Asked Questions
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360Works is a training platform by Reality Ready Training that turns 360° video, standard video, photos and slides into interactive, measurable courses. It's built for field service and industrial teams, manufacturers and their service networks, universities, and professional associations that need to onboard, train and assess people at scale.
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The best first step is to book a free demo to see the platform in action. From there, you can choose between self-uploading your own content or working with the 360Works team for full production support. Once launched, you can scale globally, track learner data, and iterate on your modules for ongoing impact. Contact the team at contact@rrtraining.org or call +1 917 725 3550 to get started.
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You can upload 360° video, standard video, photos and slides. Once uploaded, layer in quizzes, slideshows, guided tours, greenscreen guides, story pop-ups and gamified elements, with no coding required.
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Learners can take training in any browser, on desktop, tablet or mobile. VR and AR hardware is supported for teams that use it, but nothing requires a headset. Content is built once and deploys everywhere, with no need to re-optimize per device.
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360Works offers several ways to guide learners through content. Yellow Brick Roads use color-coded arrows to create routes between locations. Slideshows link stories sequentially into a guided tutorial. Keyword Tours let learners pick topics they care about, generating a custom path through relevant content based on those selections—giving each user a personalized experience.
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Yes. Every plan publishes to SCORM, so your courses drop into an existing LMS. Single Sign-On, API access and custom LMS integrations are part of the Enterprise plan, along with enterprise-grade security and a dedicated support manager.
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360Works supports custom AI assistants inside training experiences, from simple agents answering common questions to fully personified characters that simulate a patient interaction, act as an admissions guide, or help people navigate complex information.
Agents run on your own API key. We provide the system prompts and orchestration, and you pick the model, so your content never becomes someone else's black box.
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The platform includes robust analytics and enterprise-ready management tools. You can track learner engagement, quiz results, progress through modules, and completion rates. This data helps L&D leads measure ROI, educators iterate on content, and compliance officers track certifications and flag learners who may need additional support.
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Yes. 360Works is built for enterprise environments and supports LMS integration and Single Sign-On (SSO), along with enterprise-grade security. This makes it straightforward to plug the platform into your organization's existing infrastructure without disrupting current workflows.
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Not at all. While 360° video is at the heart of the platform, 360Works fully supports standard 2D video and still images as well. You can upload existing media in any of these formats and layer in the same interactive features — quizzes, story pop-ups, guided tours, and more — making it a flexible solution regardless of the type of content your organization already has.
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Story Pop-ups are interactive hotspots embedded within your 360° environment that can include text, photos, videos, audio narration, and links—making them the most flexible way to layer informational content. Greenscreen Guides take it a step further by placing a pre-recorded member of your team directly into the 360° scene, giving learners a more personal, instructor-like experience.
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LiveOps is an add-on that connects someone doing live work to a remote expert. The expert sees their camera feed, annotates directly on their screen, and stays until the problem is resolved. Sessions are recorded and retained for later review. It's included in the Enterprise plan and available as an add-on to Standard.
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Yes. Reality Ready Training's studio handles on-site 360° filming, machine scanning, full course production, narration and subtitling, along with work the platform doesn't cover on its own, including 3D models and AR on real equipment. You supply the expertise, we turn it into training.
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360Works is the platform. Reality Ready Training is the team behind it. You can build everything yourself on 360Works, or work with the studio to produce it. Most organizations do some of both.

